More than a decade ago, AE21 began a journey to take adjuster CE to a new level by introducing effective claims and legal training “in the guise of CE”. Well, a recent call I received made me think we may have reached a major milestone in that journey; and while the suggested title of this post will bring loud “guffaws” from members of the Bar, it gave me great hope for the future. After all, what do new attorneys really know about practicing law in the P&C claims industry? If it can help, why not?
The call came from a graduating 3rd-year law student from Texas, who, by the way has been a licensed adjuster for more than 10 years. One of the reasons he was calling was to commend us for our legal course, “Understanding Punitive Damages“. Citing numerous reasons for this opinion, he indicated that the most influential was our ability to communicate complex topics in simple language and explain the practical meaning of laws and jurisprudence. He said he had effectively learned and understood more about the subject through this course than he had after a 13-week law school course. In this I took great pride.
I thanked him and explained that our mission has always been to provide quality claims and legal training, especially for those who are new to the claims business…including lawyers fresh out of law school or new to this kind of practice.
In both claims and legal practice in the P&C insurance industry, we all read from the same policies, the same law books, and the same jurisprudence. Consequently, why can’t at least some training come from the same place? Or am I dreaming that such a thing could be possible?
James W. Greer, CPCU